Free self-assessment · Developing leaders
When performance slips, most leaders assume it's a people problem: they can't do it, or they won't. Often it's neither. A skill gap means they can't, a will gap means they won't, and a build gap means the setup around them is working against them. This helps you tell which one you're dealing with. About two minutes; nothing is stored.
Picture one specific performance issue you're dealing with right now. It could be one person or a whole team. You don't need to write it down; just hold it in mind. Every question below is about that situation.